Privacy Policy

Last Updated: June 2026

1. Introduction

Renacle Technologies Private Limited ("Renacle," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our communication integrations (including voice, video, and messaging features).

2. Information We Collect

To provide our web development, CSaaS, and IT operations, we may collect:

  • Account & Contact Information: Name, email address, phone number, and company details.
  • Communications Data: If you use our integrated calling, video, or messaging features (including third-party APIs like Zoom), we may process metadata (IP addresses, call duration) and communication content (chat logs, recordings) strictly as necessary to provide the service and in accordance with your account settings.
  • Technical Data: Device identifiers, browser type, operating system, and usage statistics.

3. How We Use Your Information

  • To facilitate account creation, authentication, and secure access.
  • To provide and maintain our CSaaS, BPO, and development services.
  • To enable real-time communication, messaging, and video conferencing features via integrated third-party platforms.
  • To monitor and analyze usage to improve our system infrastructure.

4. Third-Party Integrations & Data Sharing

Renacle utilizes third-party service providers to facilitate communications (such as Zoom Video Communications, Inc. for voice and video features) and host infrastructure. Data processed through these third-party integrations is governed by both this policy and the respective third party's privacy policies. We do not sell your personal data to third parties.

5. Data Security

We implement robust, enterprise-standard technical and organizational security measures to protect your personal data and communication logs against unauthorized access, alteration, or destruction. However, no electronic transmission is entirely secure.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Renacle Technologies Private Limited
Begumpet, Hyderabad
Telangana, India
Email: hello@renacle.com